The turnout was great, the information shared was invaluable and the big news was exciting for us to share. We couldn’t be more pleased about the first CentralReach User Conference that took place in Anaheim on February 9, 2017. We can’t say thank you enough to those who showed up or watched live for making the night a success. This was the first, but it will not be the last.


We understand many people would have loved to have been in Anaheim for the event who simply couldn’t make it. Keep reading here for an overview on the information shared, and check out the PowerPoint Presentation to dive deeper into specifics.

Practice Management

CentralReach VP of Enterprise Solutions Chris Plante discussed best practices and workflow recommendations on the CentralReach PM modules. His topics included the incredibly valuable Custom Contact Forms, Saved Filters in Billing and utilizing the ERA List. He previewed the revamped Find a Provider tool, the Client Portal and the Payment Reconciliation Report. Chris also touched on other PM improvements that are further down the Pipeline, such as the Executive Dashboard, Denial Management and more.



CentralReach VP of Clinical Product Development Greg Paquette talked specifically the Learn module in CentralReach. He reminded users the many uses of Clinical Notes & Forms in Learn. Greg provided best practices and workflow recommendations that included using labels and filters to trach important documentation and using signature fields for quick auto-sharing with supervisors and parent. Greg then previewed the upcoming revamp to Learning Trees and several new graph updates. Greg finished his presentation by alerting users to other improvements in the pipeline, such as ABC Data Collection and improvements to the VB-MAPP.

New Premium Features

CentralReach Director of Brand and Innovation Brian Curley discussed several new Premium Features recently added to CentralReach. He touched on the new Learning Management System (LMS) and the Document Management Express (DMX) features. These features allow organizations to continue utilizing CentralReach for additional business needs without ever leaving the platform. Brian then discussed another addition in the pipeline at CentralReach, the Human Resource Information System (HRIS). The CentralReach HRIS will ultimately include the ability to track PTO, Benefits, Assets, Applicants and more through CentralReach.


New iPhone and Android App!

Last but certainly not least, the CentralReach team unveiled plans for a CentralReach App, which is coming in the Summer of 2017. More details are coming soon on the functionality the CR App will possess.

Thanks again to everyone who attended and made the CentralReach User Conference such a great event!

The CentralReach team was on the scene at the ABA International 2015 Conference in San Antonio, TX this Memorial Day weekend. Many thanks to those who stopped by to visit our CentralReach team members Chris and Brandon. They had a great time meeting everyone and sharing the exciting updates we have added to the system recently. If you stopped by booth #118 during the conference, then you saw first-hand how our team of developers have taken client feedback to create a system that continually evolves to meet their needs. For those of you who could not make it, here is what you missed.

VB-Mapp launching soon – Our team listens to our users. We’re determined to deliver updates based on feedback that save time and help improve the quality of your work. Thanks to some collaborative efforts, we will be offering the complete electronic version of Dr. Mark Sundberg’s VB-Mapp to the CentralReach community. ABAI conference attendees who stopped by our booth got the exciting VB-Mapp news, as well as news on other features such as:

  • Session data tracking – Trial, duration, task analysis and more;
  • Automated graphing by date or session;
  • Customizable report templates that can be linked to timesheets;
  • Audit readiness tools that generate notes with one click!

Day planner schedule view – Clients gave us input on scheduling solutions they wanted to see incorporated into our practice management system and we listened. Now, in addition to having the ability to locate clients and providers according to languages spoken, zip code, and specialty, our clients can quickly see a day’s worth of appointment for multiple staff. This update is especially useful for schedulers because it allows them to drag and drop to create appointments and convert schedules in bulk as well.

Those are just a few of the features we reviewed with clients and potential clients at the ABAI 2015 Conference. And the innovation continues. Our developers are working on launching a completely new Facesheet in our contacts module to give clients a more diagnostic view of patient information.