Upskilling with CentralReach Software Certification During COVID-19 Shutdowns

Wednesday, April 15, 2020

Applied Behavior Analysis (ABA) practices are making the most out of the time created by COVID-19 (“Coronavirus”) stay-at-home orders and cancelled appointments to upskill or train their staff. As a part of that, ABA practices can provide software certification on the industry-leading CentralReach software platform. Such software certification helps practices come through the current situation with expert staff who can bring greater productivity, efficiency, and ROI to their organization.

CentralReach recognizes the struggles ABA practices are facing during the current COVID-19 pandemic. Staff are unable to serve clients in-person, and many are working remotely and implementing telehealth for the first time– which is no easy feat. In what seems like the blink of an eye, “business as usual” has changed to “charting the unknown.” To support practices pivoting to telehealth, CentralReach is offering the Telehealth Specialist CR Certification for free, from now through May 31, 2020. Click here, register or login, and use promo code: FREE-TELEHEALTH.

Why is software certification important?

Develop home-grown experts that stay with you. By using the current slowdowns to invest in the professional development of your staff, you’ll earn the loyalty of your employees for the long haul. A Harvard Business Review study reported that 72% of respondents ranked recognition as having a significant impact on employee engagement and 78% of employees would stay with their current employer if they knew they had a career path instead of just a job.

Cultivate internal champions. Many employers value software certification programs for delivering the ongoing professional development of their workforce, cultivation of internal experts, ability to provide a qualification tool for hiring and advancement decisions, and enhancement of their company’s reputation.

Drive increased productivity. Software certification equips staff with the knowledge and proven expertise to work within a system with maximum efficiency. That means time-savings (and cost savings) when it comes to adding new staff, completing client intake, billing out through CentralReach ABA billing features, and much more.

What is CR Certification?

The first of its kind in the ABA industry. CentralReach certification arose in response to the industry-wide hiring demand for qualified CentralReach experts. These professional certifications recognize qualified individuals via a professional certification and formal registry — demonstrating you have competent staff that stand out in the marketplace.

A professional development opportunity that drives staff satisfaction. By becoming CR certified, professionals become more confident in their daily tasks. The online learning courses and assessment process gives staff access to best-practice knowledge that quickly benefits the organization, coworkers, and clients.

A way to increase productivity, efficiency, and Return on Investment (ROI). Employees are no longer “clicking and hoping” or manually repeating tasks that could be quickly finished with a CentralReach template. Staff become fast, fluent, effective users of the software — which in turn makes everything from client intake to ABA billing more rapid and fluid, enhancing the practice’s bottom line.

Who should become certified?

Experienced staff. Long-time CentralReach users may become CR certified to prove their expertise, brush up on recently-released software enhancements, and gain workplace recognition as the in-demand, go-to CentralReach experts.

Newer staff. While it’s best to have a bit of experience in the system — like knowing how to log in and navigate — CR Certification helps newer CentralReach users along the path toward maximum confidence and productivity in using the ABA software platform.

In any role. Many CentralReach Certifications are role-specific. Look for one (or more!) pertaining to the job roles your staff fulfill… and stay tuned for additional certifications, which are being released rapidly.

To sum it up…

CentralReach recognizes the struggles ABA practices are facing during the current COVID-19 pandemic. Staff are unable to serve clients in-person, and many are working remotely and implementing telehealth for the first time– which is no easy feat. In what seems like the blink of an eye, “business as usual” has changed to “charting the unknown.” To support practices pivoting to telehealth, CentralReach is offering the Telehealth Specialist CR Certification for free, from now through May 31, 2020. Click here to gain access.