How to Get Software Support:
- CentralReach Help - Visit our self guided Help Section to access hundreds of instructional articles, tutorial videos, and frequently asked user questions.
- Report a Problem from within your Account for all Technical Issues. A ticket will immediately be created which you can track the status of through your CentralReach tasks.
- Contact Sales or call (800) 939-5414 to subscribe to SaaS Extended or Concierge to receive regular ongoing trainings from a dedicated Customer Success Manager.
Hours of Operation:
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Scheduled updates and site maintenance may occur between 7pm - 7am (Eastern Time), during weekdays, weekends and holidays. Maintenance may also occur with a 24 hour notice.