The product feature request process in CR Community provides the transparency and real-time feedback our customers need, in addition to enhanced internal evaluation procedures.
Support Admins will now be able to submit feature requests as a case in CR Community, complete with full visibility into tracking the status and timeline of requests throughout the evaluation process.
The Feature Request Lifecycle
Submit Your New Feature Request
Support Admins submit a product feature request case in CR Community (the more details, the better!)
The CR team gets to work on in-depth review of the request and assesses priority.
Product Roadmap Updates
The CR team identifies a good roadmap fit*, and refreshes the product roadmap with the feature request.
See Your Ideas In Action
Your feature request is launched in a product release, and now you and your peers can leverage it in your day-to-day!
Real-Time Status Updates
Support Admins receive real-time insight and visibility into the status of their request at each and every stage.