CentralReach Ranks #10 on the NJBIZ 2020 NJ Best Places to Work for the second year in a row.

Holmdel, NJ, September 18th, 2020 — CentralReach, the leading provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) clinicians to produce superior outcomes for people with autism and related disorders, ranked #10 for mid-sized companies on NJBIZ’s 2020 New Jersey Best Places to Work. This is the second year in a row the company has been recognized as one of the top 10 best places to work in New Jersey by NJBIZ.

The Best Places to Work in New Jersey award recognizes the state’s top employers based on factors such as professional growth, office culture, employee satisfaction, and strength of leadership. The rankings were unveiled at a virtual awards ceremony on September 17th, 2020.

“We are honored to be considered one of New Jersey’s best places to work for the second year in a row,” said CentralReach CEO Chris Sullens. “Over the past few years, CentralReach has transformed from a single to multi-product platform company, and last year saw healthy double digit growth with a growing market opportunity in front of us. As we continue to expand our business, our employees and culture remain critical to our success. Mission-driven, compassionate, humble, customer-centric, analytical, ready to do the right thing, always challenging the status quo – these are a few of the qualities that we’re proud of and help make CentralReach a great place to work in New Jersey and around the country.”

CentralReach has kept true to its mission of propelling the ABA industry forward through software and services while simultaneously building a world-class company culture. Much of this can be attributed to the company’s laser focus on achieving its mission through investment in their four core pillars: developing and hiring passionate people, evolving its products through speedy innovation, transforming clients and employees into raving fans, and continuously investing in the company’s systems, processes and structure. The company’s significant investment in people continues to attract talented professionals in the ABA and HealthTech industries throughout the United States. 

The company has won over 10 awards so far this year including two Stevie® Awards for the Fastest Growing Tech Company of the Year as well as the Most Innovative Company of the Year, Forbes Best Startup Employers, NJBIZ Workplace Wellness Hero, NJBIZ’s Business of the Year, and many more. You can check out the full list of “2020 Best Places to Work in New Jersey” award winners here.

Interested in working at CentralReach? Visit centralreach.com/careers to learn more.

About CentralReach
CentralReach is a leading provider of EMR, practice management, and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more.

Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence.  For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

Media Contact:
pr@centralreach.com

A glimpse into the success of an ABA organization built on strong company culture, strategic technology, and genuine passion for working with the autistic community.

CentralReach was lucky enough to interview Licensed Behavior Analyst, Executive Director, and founder of ABA Insight Autism Services, Angie Fuqua. Angie detailed her experience starting up an ABA organization, including ways in which her initial implementation of key technologies helped the practice not only stay afloat, but thrive, during the COVID-19 pandemic — a time of widespread global devastation for many businesses.

Angie spoke about the practice’s utilization of telehealth to serve clients during social distancing, techniques and strategies used to remain profitable and debt-free during a global pandemic, and what she hopes the future will hold for ABA Insight. She even offers advice to those thinking of starting their own ABA businesses.

We hope ABA business owners, clinicians, those in the field, and aspiring ABA practice owners garner value and inspiration from our interview with Angie.


About ABA Insight.
ABA Insight offers therapy for children, teens and adults with Autism Spectrum Disorder (ASD). Their mission is to empower, equip and inspire success through collaboration with other professionals, families and clients. They strive to create effective and meaningful treatment programs that result in socially significant changes and improve individuals’ quality of life.

Since opening in 2018, the ABA Insight has won a number of awards and accolades — they won the 2020 Greater Washtenaw Region Best Small Business award; were recognized as one of the 2020 Michigan 50 Companies to Watch; landed a spot on the 2020 Michigan Best Small Business list; and even earned a 2-year BHCOE reaccreditation, receiving national recognition for commitment to quality improvement.

ABA Insight is now operating in five counties across Michigan, expanding two of its facilities, and has not permanently laid off a single employee even throughout the COVID-19 pandemic.


Starting a business is not something you decide on a rainy day. What made you decide to open an ABA practice in Michigan?
There was definitely a need out there to help a lot of families. Instead of doing private consulting and only helping 5-6 families at a time, I knew starting a business would allow us to expand our services and help many people across many counties, so that was really important to me, [having] greater outreach [as well as] more analysts and more one-on-one behavior technicians.

I absolutely knew the therapy of applied behavior analysis, and was practicing [it] across many different populations, other than just autism. And the other big part for me was, I have an emphasis in my education in organizational behavior management. So I love systems, I love processes, I love putting one small part of something together to create a bigger picture. So having that skillset and knowledge definitely helped me [determine] what I needed to do to have a solid business plan.

How has technology strengthened what you’re doing in terms of running your business and providing services?
It’s funny you ask that. I just had a [new] staff person [that came] from another different provider say to me, “I’m so thankful to you that you’ve put the investment into technology, because having the right tools and resources at our fingertips is what makes us that much more efficient and effective.”

And that’s exactly what I wanted to do for staff. There was this big trend of using paper-based binders and they were just so cumbersome and such a mess. So moving to electronic data collection is a perfect example of how much our productivity can increase, [as well as] our efficiencies. I think the fact that [our business is] all electronic in what we do has made a huge impact on our systems’ effectiveness, for sure.

Has it helped you grow? Do you think it’s because you’ve had the infrastructure in place early on?
I absolutely do. I think it’s been key in [our] scalability. [In terms] of CentralReach, I had been in business with many placeholders to try and get the scheduling, the billing, accounts receivables, using different Microsoft Office tools – information was in so many different places. [Finding] a tool that was all-in-one was so important to me, that had scheduling, billing, reports, and data at your fingertips.

Most of our billing is under 30 days in AR outstanding. So that’s huge for us. CentralReach has been wonderful – everyone loves it. Even from our clinical implementation side, which is obviously very important, I firmly feel it’s allowed us to get our second accreditation from the Behavioral Health Center of Excellence (BHCOE). We got a 2 year accreditation this time – and it was so easy for us to present our progress with our clients [and] their goals. All of our clinical implementation was so accessible to show them because of CentralReach.

Let’s take a quick step back – in the beginning, what were some of the early challenges you faced? Were there any challenges in getting systems set up or marketing your business? What were some of the stepping stones?
Working capital for a new business is always the worrisome piece, for sure. And then, you know, knowing that this technology is going to be so important, and these tools are going to be so important, you have to be able to be willing to take that risk to build it and invest in it – knowing that the return is going to be there by doing [making] that investment.

But, that risk does cause a burden on [your] ability to scale at first, because you have to watch the numbers so closely. We provide our services before we get the reimbursement, so constantly having to watch those numbers – knowing our break-evens, knowing how we’re scaling to be able to have those working funds there to maintain the business, was difficult. And then when you do get these new tools, you have to put so much time into learning them, and then training other staff on how to use them, and then working through the kinks of – you know, it’s usually not the tool, it’s the user error – but, working through those kinks together caused a lot of indirect time for us that’s not reimbursable.

But, it was an investment so we were definitely willing to do that. Just before March, we were at the peak of what our business was doing. We hadn’t had to market [ourselves], we had [a] wait list, we had people calling us just from word of mouth, and we were going into the summer, which is our busiest season. And then obviously COVID hit. [Then] it… felt like we were just trying to keep our head above water as a newer, smaller, company, to maintain what we put into all of this. So that was really hard, but obviously we got through it, and we’re looking really good right now!

Obviously, COVID threw life into a whirlwind no one expected. Do you have a vision of where you want to see your business in the next 4-5 years, or are you just trying to make it through the next couple months with everything going on with the pandemic? 
No, actually, what a blessing… We are pretty close to being back at the numbers we were at pre-COVID. Our projections for the rest of the year – even our highest level goals for the company for this year – we are very optimistic that we are going to be able to meet those [goals]. We were saved, for sure, by the Paycheck Protection Program (PPP) loan. That was phenomenal for us, we are very grateful for that. At this point, with the help of that PPP loan and the level that we’re back [at] in terms of capacity [to] take on even more clients, we are definitely above [where we thought we’d be] in the profitability level.

[With COVID], it was a constant analysis of numbers over that whole [time period] — you know, how to be smart about what we’re doing, how to [curb] expenses, and really make sure that when those doors open, we [will] be strong for our customers. So it was a lot of analyzing.

Did having the technology and infrastructure in place help you pivot?
Absolutely, yeah. And Insight has a fabulous, extraordinary culture of staff. In our accreditation scores, they were like, “Wow, you guys have really great culture scores!” That really means a lot to me, and it does because of these kinds of things that can happen – these risks that can impact a company. We all came together, wanted to achieve the same mission of keeping this business open, and getting back [to where we could] be [a] backbone for our families – and we did that. We really stuck together.

“Insight has a fabulous, extraordinary culture of staff… We all came together [and] wanted to achieve the same mission of keeping this business open.”

-Angie Fuqua, M.A., BCBA, Founder of ABA Insight

It’s hard – the burnout, the stress, and the amount of work that it takes to do this job. Having a company culture that is so strong is hugely important for success.
I definitely felt that, for sure, [during] that time. But what was great, again, about the technology piece is that [our] analysts were still able to [get] paid their full salary while working from home. They had great telehealth sessions, they… had all of their materials they needed with them at their fingertips, between the learning trees, and the schedules… everything we needed was just so [accessible] out of the office.

In [terms of] telehealth, did you have any struggles or challenges getting the families on board? What was it like from the client side for you?
Unfortunately, I think the families at first were extremely overwhelmed. They were trying to coordinate their own day to figure out, how am I even going to be here [during sessions]?

Before, at least the children were at school for a while. So, they were navigating that so much that at first, we didn’t get a lot of buy-in. But as things started to calm down, and they experienced what telehealth was, they actually became very excited about the fact that they could be in their home, they didn’t have to get childcare for siblings, [and] it was… a lot more efficient for them as well.

We also started a parent group. We got parents on the line together, some weren’t clients anymore, but needed to hear from other parents [who were also] going through this COVID stuff, and what they were doing for activities. So we got all these parents together and just had a really organic conversation with a special topic, and I think they felt very supported through that modality as well. 

Do you think you’ll continue to do telehealth and those types of support groups post-COVID? Will it become an option for things like inclement weather, or will it be based on the payors and what they decide?
Yes, we would love to be able to continue it, and still are, because we are allowed to as long as the payors continue to approve it. We are trying to, as a field, advocate for all the advantages and positive outcomes that the families had by utilizing it. So we’re definitely wanting it and hoping that it will be allowed, but it’s just a matter of waiting to see what the funding sources say. But as I said, it allows for so many more efficiencies – both on our side, and for the families.

There are a lot of people out there considering opening an ABA practice. What kind of advice would you give to someone that’s saying, “I want to start an ABA business.”
I would definitely say that you have to dig deep [and] ask yourself, why you are saying that. [In] this field, it’s not about the “business profitability for my own personal interest” – it’s more about, “I’m willing to put such an investment into this – sweat, energy, and tears,” to help these families… feel comfortable and have a trusted partner for their child, which is a precious gift to them.

I think you have to make sure you know why you want to do it, and [then] do it in an ethical way and a quality way, over quantity. And, there’s that double-edged sword – you say you want the business, but you’re talking about a child. You have to be able to balance why you’re doing it and remain ethical. And if you’re in it for that intense purpose of what it should be, I would say, make sure you have a good business plan. Make sure you’ve analyzed all the strengths and weaknesses, and that you’re aligned from that step forward to support [the] plan.


In closing.
We are truly proud to have ABA Insight as a CentralReach partner and commend them on their success, hard work, and unwavering commitment to the clients and families they serve in the autistic community.


Grow with CentralReach.
CentralReach started in 2012 as a BCBA’s solution to reduce practice management burdens. Today, CentralReach provides even more solutions that help hundreds of ABA practices streamline routine tasks, train and educate staff, and deliver excellent clinical care.

We’d love to partner with you, too. Contact us today.
sales@centralreach.com | centralreach.com | 800-939-5414

Pompano Beach, FL – August 12th, 2020 CentralReach, the leading provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) clinicians to produce superior outcomes for people with autism and related disorders, announced today that it ranked on the 2020 Inc. 5000 list of fastest-growing private companies in America (#1,132).

“We are thrilled to be named on the Inc 5000 list for the second year in a row,” said CentralReach Chief Executive Officer, Chris Sullens. “The mission-critical nature of our product, our continued investment in innovation even through the downturn, and our laser-focus on fulfilling our mission has helped us extend our leadership position in the ABA software market. And, despite the pressures and challenges that the COVID-19 pandemic has presented, we are continuing to see 35%+ growth in 2020. I’m proud of the CentralReach team and all of the hard work that goes into growing as fast and consistently as we have.”

CentralReach was also recently recognized for its fast growth by the American Business Awards® with a Stevie® Award for the Fastest Growing Tech Company of the Year along with a variety of other industry accolades for fast growth, innovation, customer success, and workplace culture including Most Innovative Company of the Year, Forbes Best Startup Employers, NJBIZ Best Places to Work, NJBIZ’s Business of the Year, and many more. 

Product innovation has played and continues to play a key role in the company’s growth. Most recently, CentralReach launched a new advanced, Electronic Visit Verification (EVV)-compliant mobile application – CR Mobile. The company is also preparing to launch a new sophisticated reporting and business intelligence solution that gives ABA practices the clear and actionable insights into their overall financial and clinical health that they need to drive efficiencies and growth. The product, CR Insights – Advanced Business Intelligence, is scheduled to launch later this year. 

About CentralReach
CentralReach is a leading provider of EMR, practice management, and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence.  For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

About Inc. Media
Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Inc. took home the National Magazine Award for General Excellence in both 2014 and 2012. The total monthly audience reach for the brand has been growing significantly, from 2,000,000 in 2010 to more than 20,000,000 today. For more information, visit www.inc.com.

The Inc. 5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates the remarkable achievements of these companies. The event also offers informative workshops, celebrated keynote speakers, and evening functions.

For more information on Inc. and the Inc. 5000 Conference, visit http://conference.inc.com/

Media Contact:
pr@centralreach.com

Leading Electronic Medical Records (EMR) software provider receives reverification of HIPAA compliance.

Pompano Beach, Florida – July 29th, 2020
CentralReach, the leading provider of electronic medical record (EMR) software and services that enable over 85,000 applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, today announced that the company has once again been verified as HIPAA compliant by retaining and working with independent auditing firm BDO Global, an international network of public accounting, tax, consulting and business advisory firms.

While CentralReach was previously verified as HIPAA compliant, retaining BDO for this reverification represents the company’s continued commitment and focus on maintaining the highest standards regarding data security and privacy. 

“CentralReach as an organization and software platform has been built on a privacy-by-design methodology which has allowed us to meet those highly regulated standards such as HIPAA and others,” said CentralReach CEO, Chris Sullens. “With this re-verification of HIPAA, we will continue to lead the market and enable our customers to better serve their clients and drive value all while feeling confident in the security of the platform they are using.”

CentralReach holds themselves accountable to a comprehensive set of information and data security policies and procedures to safeguard their 85,000 users on the platform. Learn more about security at CentralReach.

About CentralReach
CentralReach is a leading provider of end-to-end practice management and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more.

Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

Media Contact:
CentralReach
pr@centralreach.com

Fort Lauderdale, Florida – July 15th, 2020 – CentralReach, the leading provider of electronic medical record (EMR) software and services that enable over 85,000 applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, today announced the launch of a new advanced, Electronic Visit Verification (EVV)-compliant mobile application – CR Mobile. Powerful and intuitive, CR Mobile allows ABA practices to manage their clinical workflow on-the-go to better deliver quality care that’s fully reimbursable wherever services are provided – in-home, in-center, and in-school.

Available for purchase with the CentralReach clinical and practice management web-based platform, CR Mobile provides a number of premium benefits designed for ABA practices to scale and improve care delivery starting with its intuitive functionality that make it easy to onboard and engage staff by providing the tools needed to make their jobs easier. With instant access to appointment schedules, contact details, and cancellations, staff can quickly maximize productivity out in the field while also improving treatment fidelity with real-time up-to-date ABA data sheets complete with instructional details and graphs to track learners’ progress. CR Mobile also comes with built-in checks and balances throughout the workflow that allow practices to bill faster and more accurately for services rendered to maximize first pass resolution and overall reimbursement rates. 

Additionally, CR Mobile is EVV compliant and meets the federally-mandated requirements for Medicaid-reimbursed services to electronically verify and maintain audit tracks of details including: type of service performed, the individual receiving the service, staff providing the service, date of service provided, geolocation of service delivery, and the geotagged start and end times of the service. With EVV-compliance deadlines looming, some as early as August 2020, practices could face financial loss if non-compliant, risking their ability to accept Medicaid as a funding source and reducing the pool of clients they can serve, which would be a detriment to families that rely heavily on Medicaid coverage for ABA and autism care. With EVV compliance embedded directly within CR Mobile, practices can confidently meet the burden of proof that state Medicaid agencies are requiring, without having to introduce operational inefficiencies through third-party apps, manual verification, or double data entry associated with disintegrated systems. 

“There are many clinical and financial hurdles ABA owners face when trying to scale services compliantly that we wanted to eliminate with the launch of CR Mobile,” said CEO, Chris Sullens. “In an industry plagued by high turnover, practices see unmanageable costs associated with time spent on training and loss of productivity, so we built CR Mobile to be intuitive enough to learn quickly while also embedding automations that make the data collection process easier ultimately improving staff engagement and satisfaction, and hopefully reducing turnover in the long run. Similarly, when staff is in the field, it’s hard for practices to have proper oversight into the data collection process to ensure all required data is collected for compliance and billing purposes but with CR Mobile, we created built-in checks and balances to ensure the right clinical and data collection processes are followed every step of the way to ensure maximum reimbursement. The CR Mobile application gives practices a path to scale their services confidently and successfully.” 

This marks the third new product release in the past 6 months. In Q1 2020,  the company acquired and launched Thread by CentralReach, a powerful but intuitive, offline-capable clinical solution for ABA practices and schools. In April 2020, the company launched a free version of Thread that was available to unemployed clinicians looking to continue delivering care independently and maintain income during the COVID-19 crisis. 

About CentralReach
CentralReach is a leading provider of EMR, practice management, and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

Media Contact:
CentralReach
pr@centralreach.com

Individuals can now achieve official certifications that demonstrate proficiency in CentralReach best-practice workflows.

Pompano Beach, Florida – July 2nd, 2020 – CentralReach, the leading provider of electronic medical record (EMR) software and services that enable over 85,000 applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, today announced an official CentralReach Certifications program for individuals to demonstrate expertise and proficiency in their use of CentralReach. The first set of certifications are for the company’s enterprise practice management software with clinical software certifications coming later in the year and into 2021.

CentralReach Certifications are designed to help individuals, and thereby, ABA practices, gain mastery in CentralReach best-practice workflows to ensure optimal use of the software, improve staff productivity and satisfaction, reduce user errors, and maximize positive financial outcomes. Further, as more and more practices require ABA professionals to have CentralReach experience, CR Certified Professionals will stand out as recruiters look for top talent. 

“The two biggest questions we get from existing customers are ‘how do I effectively train my staff in each area of CentralReach?’ and ‘how do I ensure that those I’ve trained truly know how to maximize the use and benefits of CentralReach?’” said CentralReach CEO, Chris Sullens. “We created this certification program to allow customers to definitively answer those two questions. Each certification consists of 6-25 individual courses with quizzes embedded throughout to prove that each individual who exits the program truly understands everything they need to know to effectively use CentralReach. For our 85,000+ users, being ‘CentralReach Certified’ is a significant accomplishment given the powerful and comprehensive nature of our product and is a great way for individuals to showcase their expertise and apply that knowledge to their own ABA practices. Finally, as the clear market leader, those who complete the certifications not only improve their performance within their current organization but also make themselves more marketable for future job opportunities.”

There are currently eight certifications available – three administrator certifications to demonstrate broad proficiency in practice management, client services, and employee onboarding as well as five specialist certifications to demonstrate proficiency in authorizations, billing, payroll, scheduling, and telehealth. To earn a certification, users complete a course sequence and an online assessment. 

CentralReach has already seen a positive response with the new certifications with nearly 850 enrollments to date and 135 completed certifications. The Telehealth Specialist certification quickly became the most popular largely due to the Coronavirus (COVID-19) pandemic’s impact on care delivery when most in-home services were replaced with telehealth sessions and clinicians needed to ensure they were following best-practice workflows. Learn more at https://institute.centralreach.com/pages/certification.

About CentralReach
CentralReach is a leading provider of EMR, practice management, and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

Media Contact:
CentralReach
pr@centralreach.com

CentralReach achieves new certification verifying and demonstrating that their privacy programs, policies and practices meet the requirements of EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.

Pompano Beach, Florida – June 17th, 2020 – CentralReach, the leading provider of electronic medical record (EMR) software and services that enable over 85,000 applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, today announced that the company has achieved the EU-U.S. and Swiss-U.S. Privacy Shield certification with the U.S. Department of Commerce.

CentralReach worked diligently through a rigorous process alongside TRUSTe LLC (“TRUSTe”), a subsidiary of TrustArc, to review and comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce with respect to the collection, use and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Corporate entities that display the TRUSTe Privacy Verified seal have demonstrated that their privacy programs, policies, and practices meet the established requirements of the program and have self-certified their participation in Privacy Shield with the U.S. Department of Commerce at https://www.privacyshield.gov/list. The accomplishment is yet another example of CentralReach’s commitment to security and privacy in the industry.

“Protecting the privacy of our customers is a top priority for CentralReach and always has been,” said CentralReach CEO, Chris Sullens. “While we were confident in our privacy programs before this certification, it’s always great to see it confirmed by a trusted third-party and just goes to show how confident our customers can be that they are using the most secure platform in the market. We take pride in raising the bar on what security and privacy looks like in the ABA EMR space, something you aren’t going to see from other technology vendors in the space.”

CentralReach Chief Compliance Officer, Perry Pappas, further commented, “We are proud to have worked with a leading privacy firm such as TRUSTe and met the requirements and been accepted into the United States Department of Commerce EU-US and Swiss-US privacy shield programs. As the market leader, we hold ourselves to the highest of standards and have developed a comprehensive set of information and data security policies and procedures to safeguard our 85,000 users’ and their 134,000 clients’ sensitive protected health, medical and personally identifiable information. This achievement is a testament to that.”

TRUSTe will continuously monitor ongoing compliance through annual recertification, provide independent dispute resolution services to address privacy-related concerns, answer questions involving customer data from users, and provide ongoing access to privacy consulting and resources for CentralReach.

Security and data privacy are central to CentralReach’s business and product strategy. To learn more, visit Security at CentralReach.

About CentralReach
CentralReach is a leading provider of EMR, practice management, and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

Media Contact:
CentralReach
pr@centralreach.com

I am incredibly saddened by the injustice in our country that has occurred for far too long and recognize the need for us all to play a part in challenging the status quo. CentralReach as an organization and I as the CEO stand in solidarity with the Black community, our employees, our friends and family members who are voicing their anguish, anger, and deep frustration with the systemic racism that plagues society. Bottom line: Black Lives Matter. CentralReach stands against violence, racism, and hatred. We remain committed to driving forward equity for all minorities and those marginalized. 

CentralReach and the broader Applied Behavior Analysis community has a responsibility to stand up and drive change. Let us remember:

  • We can’t advocate for the care of children and adults with autism and related disorders, if we don’t also advocate for Black children and adults with autism and related disorders. 
  • We can’t advocate for their parents, if we aren’t also standing with Black mothers and fathers who fear for their childrens’ lives.
  • We can’t encourage more people to become BCBAs to serve the growing demand for services, if we don’t also encourage Black men and women to do the same.
  • We can’t be supportive of each other, without also being supportive of our Black colleagues and friends.

As an organization, we are committed to reinforcing our CR values with our team, now more than ever: challenging the status quo, doing the right thing, humble professionalism, and always treating each other with respect and compassion, while embracing the differences that make us the great team we are, in and out of the office. I commit to all of you that CentralReach will continue to evolve our equal opportunity hiring practices, expand diversity and inclusion initiatives, and create an equitable environment for all. CentralReach will also match any employee donations made in support of causes designed to create equity. If you’d also like to get involved, consider this list of organizations that are helping.

It’s also time for us all to increase and sharpen our knowledge on the issues at hand and commit to taking action to disassemble both the overt and subtle practices that support the systemic racism that has come to bleed into all aspects of our society. For things to change, we need to be proactive. Here are some resources that I’ve come across that I recommend to read or listen to.

Overcoming Conversation Roadblocks

Raising Equity: How to Talk to Kids About Racism Webinar

Subscribe to the Fortune Newsletter “raceAhead” that discusses culture and diversity in the workplace.

I encourage you to join me and CentralReach’s commitment to create a more equitable nation for the Black community and all minorities that are marginalized and oppressed. Together, we can change the future of our country and the next generation.

Kind Regards,
Chris Sullens
CEO of CentralReach

CentralReach, the leading provider of healthcare software and services that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, was selected as the winner of the Best Electronic Health Record Service Award presented by the 2020 MedTech Breakthrough Awards program. This annual award recognizes the top companies, people, platforms and products in the health, fitness and medical technology industries today.

“We are honored to be selected for this prestigious award,” said CentralReach CEO, Chris Sullens. “As the leading healthcare technology provider for the ABA industry, we are committed to bringing the most innovative, secure, and powerful solutions to the customers we serve and awards like these further validate our success in that approach. Congratulations to the entire CentralReach team as well as our fellow winners.”

More than 3,750 companies were nominated for the MedTech Breakthrough Awards. CentralReach joins companies like Johnson & Johnson, Peloton, Oscar Health, GE Healthcare and other top medical technology and digital health innovators, which received honors in the awards program’s other categories.

This recognition was the fourth award for innovation that CentralReach has won over the past 18 months including a recognition from earlier this week by the American Business Awards® for Most Innovative Tech Company of the Year.

Media Contact:
pr@centralreach.com

Matawan, New Jersey – May 18, 2020

CentralReach, the leading provider of healthcare software and services that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, was named the winner of two Stevie® Awards for the Most Innovative Tech Company of the Year and the Fastest Growing Tech Company of the Year in The 18th Annual American Business Awards® today.

More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories and more than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

“To say I’m thrilled would be an understatement,” commented CentralReach CEO Chris Sullens. “Innovation is at the core of what we do here at CentralReach and it has allowed us to achieve the results and growth we continue to see year after year and to navigate the challenging business climate we are currently experiencing as a result of COVID-19. I’m proud of the mission-driven CentalReach team that has made our success a reality and looking forward to continuing to lead and transform the ABA EMR market for the better.”

“Despite the toughest business conditions in memory, American organizations continue to demonstrate their commitment to innovation, creativity, and bottom-line results,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations are full of inspiring stories of persistence, ingenuity, resourcefulness, and compassion. We celebrate all of their stories and look forward to showcasing them during our virtual awards ceremony on August 5.”

This marks the second year in a row that CentralReach has won Stevie Awards for innovation and growth – a testament to the organization’s continued focus on its mission and investment in four core pillars: developing and hiring passionate people, evolving its products through speedy innovation, transforming clients and employees into raving fans, and continuously investing in the company’s systems, processes and structure. The company has won over 20 awards in the past 18 months including Forbes Best Startup Employers, Inc 5000, and NJBIZ’s Business of the Year.

Media Contact:
pr@centralreach.com