CentralReach Announces Official Software Certification Program for Individuals to Demonstrate Expertise in Product

Individuals can now achieve official certifications that demonstrate proficiency in CentralReach best-practice workflows.

Pompano Beach, Florida – July 2nd, 2020 – CentralReach, the leading provider of electronic medical record (EMR) software and services that enable over 85,000 applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, today announced an official CentralReach Certifications program for individuals to demonstrate expertise and proficiency in their use of CentralReach. The first set of certifications are for the company’s enterprise practice management software with clinical software certifications coming later in the year and into 2021.

CentralReach Certifications are designed to help individuals, and thereby, ABA practices, gain mastery in CentralReach best-practice workflows to ensure optimal use of the software, improve staff productivity and satisfaction, reduce user errors, and maximize positive financial outcomes. Further, as more and more practices require ABA professionals to have CentralReach experience, CR Certified Professionals will stand out as recruiters look for top talent. 

“The two biggest questions we get from existing customers are ‘how do I effectively train my staff in each area of CentralReach?’ and ‘how do I ensure that those I’ve trained truly know how to maximize the use and benefits of CentralReach?’” said CentralReach CEO, Chris Sullens. “We created this certification program to allow customers to definitively answer those two questions. Each certification consists of 6-25 individual courses with quizzes embedded throughout to prove that each individual who exits the program truly understands everything they need to know to effectively use CentralReach. For our 85,000+ users, being ‘CentralReach Certified’ is a significant accomplishment given the powerful and comprehensive nature of our product and is a great way for individuals to showcase their expertise and apply that knowledge to their own ABA practices. Finally, as the clear market leader, those who complete the certifications not only improve their performance within their current organization but also make themselves more marketable for future job opportunities.”

There are currently eight certifications available – three administrator certifications to demonstrate broad proficiency in practice management, client services, and employee onboarding as well as five specialist certifications to demonstrate proficiency in authorizations, billing, payroll, scheduling, and telehealth. To earn a certification, users complete a course sequence and an online assessment. 

CentralReach has already seen a positive response with the new certifications with nearly 850 enrollments to date and 135 completed certifications. The Telehealth Specialist certification quickly became the most popular largely due to the Coronavirus (COVID-19) pandemic’s impact on care delivery when most in-home services were replaced with telehealth sessions and clinicians needed to ensure they were following best-practice workflows. Learn more at https://institute.centralreach.com/pages/certification.

About CentralReach
CentralReach is a leading provider of EMR, practice management, and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

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CentralReach
pr@centralreach.com

CentralReach achieves new certification verifying and demonstrating that their privacy programs, policies and practices meet the requirements of EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.

Pompano Beach, Florida – June 17th, 2020 – CentralReach, the leading provider of electronic medical record (EMR) software and services that enable over 85,000 applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, today announced that the company has achieved the EU-U.S. and Swiss-U.S. Privacy Shield certification with the U.S. Department of Commerce.

CentralReach worked diligently through a rigorous process alongside TRUSTe LLC (“TRUSTe”), a subsidiary of TrustArc, to review and comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce with respect to the collection, use and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Corporate entities that display the TRUSTe Privacy Verified seal have demonstrated that their privacy programs, policies, and practices meet the established requirements of the program and have self-certified their participation in Privacy Shield with the U.S. Department of Commerce at https://www.privacyshield.gov/list. The accomplishment is yet another example of CentralReach’s commitment to security and privacy in the industry.

“Protecting the privacy of our customers is a top priority for CentralReach and always has been,” said CentralReach CEO, Chris Sullens. “While we were confident in our privacy programs before this certification, it’s always great to see it confirmed by a trusted third-party and just goes to show how confident our customers can be that they are using the most secure platform in the market. We take pride in raising the bar on what security and privacy looks like in the ABA EMR space, something you aren’t going to see from other technology vendors in the space.”

CentralReach Chief Compliance Officer, Perry Pappas, further commented, “We are proud to have worked with a leading privacy firm such as TRUSTe and met the requirements and been accepted into the United States Department of Commerce EU-US and Swiss-US privacy shield programs. As the market leader, we hold ourselves to the highest of standards and have developed a comprehensive set of information and data security policies and procedures to safeguard our 85,000 users’ and their 134,000 clients’ sensitive protected health, medical and personally identifiable information. This achievement is a testament to that.”

TRUSTe will continuously monitor ongoing compliance through annual recertification, provide independent dispute resolution services to address privacy-related concerns, answer questions involving customer data from users, and provide ongoing access to privacy consulting and resources for CentralReach.

Security and data privacy are central to CentralReach’s business and product strategy. To learn more, visit Security at CentralReach.

About CentralReach
CentralReach is a leading provider of EMR, practice management, and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and Twitter.

Media Contact:
CentralReach
pr@centralreach.com

I am incredibly saddened by the injustice in our country that has occurred for far too long and recognize the need for us all to play a part in challenging the status quo. CentralReach as an organization and I as the CEO stand in solidarity with the Black community, our employees, our friends and family members who are voicing their anguish, anger, and deep frustration with the systemic racism that plagues society. Bottom line: Black Lives Matter. CentralReach stands against violence, racism, and hatred. We remain committed to driving forward equity for all minorities and those marginalized. 

CentralReach and the broader Applied Behavior Analysis community has a responsibility to stand up and drive change. Let us remember:

  • We can’t advocate for the care of children and adults with autism and related disorders, if we don’t also advocate for Black children and adults with autism and related disorders. 
  • We can’t advocate for their parents, if we aren’t also standing with Black mothers and fathers who fear for their childrens’ lives.
  • We can’t encourage more people to become BCBAs to serve the growing demand for services, if we don’t also encourage Black men and women to do the same.
  • We can’t be supportive of each other, without also being supportive of our Black colleagues and friends.

As an organization, we are committed to reinforcing our CR values with our team, now more than ever: challenging the status quo, doing the right thing, humble professionalism, and always treating each other with respect and compassion, while embracing the differences that make us the great team we are, in and out of the office. I commit to all of you that CentralReach will continue to evolve our equal opportunity hiring practices, expand diversity and inclusion initiatives, and create an equitable environment for all. CentralReach will also match any employee donations made in support of causes designed to create equity. If you’d also like to get involved, consider this list of organizations that are helping.

It’s also time for us all to increase and sharpen our knowledge on the issues at hand and commit to taking action to disassemble both the overt and subtle practices that support the systemic racism that has come to bleed into all aspects of our society. For things to change, we need to be proactive. Here are some resources that I’ve come across that I recommend to read or listen to.

Overcoming Conversation Roadblocks

Raising Equity: How to Talk to Kids About Racism Webinar

Subscribe to the Fortune Newsletter “raceAhead” that discusses culture and diversity in the workplace.

I encourage you to join me and CentralReach’s commitment to create a more equitable nation for the Black community and all minorities that are marginalized and oppressed. Together, we can change the future of our country and the next generation.

Kind Regards,
Chris Sullens
CEO of CentralReach

CentralReach, the leading provider of healthcare software and services that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, was selected as the winner of the Best Electronic Health Record Service Award presented by the 2020 MedTech Breakthrough Awards program. This annual award recognizes the top companies, people, platforms and products in the health, fitness and medical technology industries today.

“We are honored to be selected for this prestigious award,” said CentralReach CEO, Chris Sullens. “As the leading healthcare technology provider for the ABA industry, we are committed to bringing the most innovative, secure, and powerful solutions to the customers we serve and awards like these further validate our success in that approach. Congratulations to the entire CentralReach team as well as our fellow winners.”

More than 3,750 companies were nominated for the MedTech Breakthrough Awards. CentralReach joins companies like Johnson & Johnson, Peloton, Oscar Health, GE Healthcare and other top medical technology and digital health innovators, which received honors in the awards program’s other categories.

This recognition was the fourth award for innovation that CentralReach has won over the past 18 months including a recognition from earlier this week by the American Business Awards® for Most Innovative Tech Company of the Year.

Media Contact:
pr@centralreach.com

Matawan, New Jersey – May 18, 2020

CentralReach, the leading provider of healthcare software and services that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, was named the winner of two Stevie® Awards for the Most Innovative Tech Company of the Year and the Fastest Growing Tech Company of the Year in The 18th Annual American Business Awards® today.

More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories and more than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

“To say I’m thrilled would be an understatement,” commented CentralReach CEO Chris Sullens. “Innovation is at the core of what we do here at CentralReach and it has allowed us to achieve the results and growth we continue to see year after year and to navigate the challenging business climate we are currently experiencing as a result of COVID-19. I’m proud of the mission-driven CentalReach team that has made our success a reality and looking forward to continuing to lead and transform the ABA EMR market for the better.”

“Despite the toughest business conditions in memory, American organizations continue to demonstrate their commitment to innovation, creativity, and bottom-line results,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations are full of inspiring stories of persistence, ingenuity, resourcefulness, and compassion. We celebrate all of their stories and look forward to showcasing them during our virtual awards ceremony on August 5.”

This marks the second year in a row that CentralReach has won Stevie Awards for innovation and growth – a testament to the organization’s continued focus on its mission and investment in four core pillars: developing and hiring passionate people, evolving its products through speedy innovation, transforming clients and employees into raving fans, and continuously investing in the company’s systems, processes and structure. The company has won over 20 awards in the past 18 months including Forbes Best Startup Employers, Inc 5000, and NJBIZ’s Business of the Year.

Media Contact:
pr@centralreach.com

In Response to COVID-19, CentralReach Will Provide Laid-Off Clinicians with 60-day Free Access to Data Collection Software Designed to Help Them Get Back on Feet

Pompano Beach, FL — April 29th, 2020CentralReach, the leading provider of electronic medical record (EMR), practice management and clinical solutions for Applied Behavior Analysis (ABA) practices who care for people with autism and related disorders, announced that between now through June 30th, the company will provide unemployed clinicians with 60-day free access to CentralReach’s small business data collection software, Thread.

The software, which helps clinicians electronically collect data to inform the care plan, will allow Board Certified Behavior Analysts (BCBAs) to continue delivering care independently and maintain income for 60 days until they are rehired or can start their own practice.

“In an industry where there is an incredible capacity gap, only 38,000 BCBAs available to serve millions of people with ASD, it’s critical to keep all BCBAs in market and delivering services,” said CentralReach CEO, Chris Sullens. “That’s why we are committed to helping these clinicians remain active and certified as any additional loss of BCBAs in market would be devastating to those seeking care and has the potential of impacting autism therapy waitlists well beyond COVID-19.”

The CDC also recently announced a 10 percent increase in autism prevalence rates in the United States increasing the ratio from 1 in 59 to 1 in 54 which is expected to impact demand for services in the coming months and years.

The new offer isn’t the first giveaway that CentralReach has provided since the Coronavirus outbreak. On March 20th, the company announced the opening of its entire digital continuing education library to help all 38,000 BCBAs access the Continuing Education Units (CEUs) needed to maintain certification at no cost. To date, nearly 18,000 BCBAs have registered and have completed over 120,000 courses.

This offer is now expired.

About CentralReach

CentralReach is a leading provider of end-to-end practice management and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and, Twitter @CentralReach.

Media Contact:
pr@centralreach.com

CentralReach Opens Entire Digital Continuing Education Library for Free Access to the Applied Behavior Analysis (ABA) Community During the Coronavirus Pandemic

Pompano Beach, Florida – April 9th, 2020 – CentralReach, the leading provider of electronic medical record (EMR), practice management and clinical solutions for Applied Behavior Analysis (ABA) clinicians who care for people with autism and related disorders recently announced free access to its entire digital continuing education library to help Board Certified Behavior Analysts (BCBAs) stay certified during the Coronavirus (COVID-19) healthcare pandemic.

Given the mandatory cancellations of industry conferences that provide continuing education as well as an increase in the number of BCBAs furloughed or laid off, many of these clinicians are faced with the prospect of being unable to access or afford continuing education units (CEUs) which are necessary for recertification. With only an estimated 38,000 BCBAs to provide care for millions of people with ASD, the industry already faced a capacity constraint and any additional loss of BCBAs in market due to COVID-19 would be devastating to those seeking care.

With free access to CentralReach’s digital continuing education library, which includes over 100+ CEUs, BCBAs will be able to meet the 32 minimum CEU requirement by the Behavior Analyst Certification Board to maintain certification.

“The Coronavirus pandemic has created many unprecedented challenges for the ABA healthcare providers that CentralReach serves and as the industry leader we are committed to helping them navigate and weather this storm,” commented CentralReach CEO, Chris Sullens. “These clinicians have enough on their plates as it is and worrying about if they’re going to lose their certification shouldn’t be one of them. I am certain the ABA industry will come out on the other side of this stronger and I’m glad that we could do our part to support them through this.”

Since the campaign started last month, half of the estimated 38,000 BCBAs have registered for the free CEUs – a number that is growing daily. CentralReach has also created a business and care continuity resources page so ABA clinicians and educators can access resources and information designed to help them navigate through the Coronavirus pandemic.

To learn more about the free CEU offer, click here.

About CentralReach

CentralReach is a leading provider of end-to-end practice management and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and, Twitter @CentralReach.

Media Contact:
pr@centralreach.com

A Letter to the ABA Community

Today, the Coronavirus pandemic has forced us all to face unprecedented challenges to our way of life, how we operate our practices, and how we deliver care. When care and business continuity are critical, it’s important that we support each other and weather this storm together.

Here at CentralReach, our hearts go out to the entire ABA community and their learners who are impacted by these current events. Our team is actively working on an ongoing series of free business continuity materials to help you maintain a sense of continuity during these times, which can be accessed here.

In addition, we have decided to take it one step further. We know that many BCBAs are worried about getting the CEUs needed for recertification given the number of ABA conference cancellations. While compassionate extensions are being honored, CentralReach would like to help in the interim.

CentralReach will open up our entire CEU library for free access to the ABA community. With over 100+ CEUs available, we hope that this will give BCBAs some peace of mind knowing they can get their CEUs at no cost during this unprecedented time. This is open to anyone who needs CEUs so please spread the word.

To access the library, click here.

Once you register, you will have access to those free CEUs for the next 60 days. As always, we are here to answer any questions you may have.

Stay healthy,
Chris Sullens
CEO of CentralReach

Pompano Beach, Florida – March 10th, 2020 – CentralReach, the leading provider of electronic medical record (EMR) software and services that enable over 85,000 applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism, has been recognized as part of Forbes’ inaugural list of America’s Best Startup Employers for 2020.

Forbes, in partnership with Statista, analyzed more than 7 million data points to identify the top Startup employers in the United States, in particular, three aspects of each company were assessed during the evaluation employer reputation, employee satisfaction, and company growth. Out of the thousands of qualified organizations in the United States, 500 companies earned this distinction, and CentralReach was one of them. The full awards list can be viewed directly on Forbes.

“It’s an honor to be recognized on Forbes’ 2020 List of Best Startup Employers,” said CentralReach CEO, Chris Sullens. “We’ve invested heavily in our workplace and our people to drive forward the important mission we are on and it’s this team of talented and passionate folks that have helped us become one of the Best Startup Employers in America. l couldn’t be more excited for where we are going in 2020.”

Since joining CentralReach in 2018, Sullens refocused the company’s efforts around four core pillars: hiring and developing mission-driven people, evolving its products through speedy innovation, transforming clients and employees into raving fans, and continuously investing in the company’s systems, processes, and structure. Through these pillars, he has cultivated a culture of collaboration, innovation, and customer-centricity that has led to both triple-digit financial growth as well as a surge in positive employee growth with over 100 new hires, 30+ internal transfers, and promotions, a reduction in churn by 67 percent, and high ratings on Glassdoor. Click here to learn more about life at CentralReach.

About CentralReach

CentralReach is a leading provider of end-to-end practice management and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 85,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence. For more information, please visit centralreach.com or follow us on LinkedIn, Facebook, and, Twitter @CentralReach.

Media Contact:
pr@centralreach.com

CentralReach, the leading provider of electronic medical record (EMR) practice management and clinical solutions that enable over 85,000 Applied Behavior Analysis (ABA) clinicians and educators to produce superior outcomes for people with autism and related disorders, ranked on NJBIZ’s 2020 New Jersey Best Places to Work list for the second consecutive year.

The Best Places to Work in New Jersey award recognizes the state’s top employers based on factors such as professional growth, office culture, employee satisfaction, and strength of leadership. The rankings will be unveiled at an awards ceremony on April 21, 2020, at iPlay America’s Event Center in Freehold, NJ.

You can view the full list of finalists here.