The CentralReach Platform

CentralReach is the operating system for autism & IDD care.

Our clinician-tested, payor-approved, AI-enabled platform helps you plan, deliver, measure, and grow quality care that drives real outcomes for ABA and IDD learners.

Adult helping a young child stack colorful wooden blocks during a learning activity.

Supporting the teams who move care forward.

Proud Moments ABA

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Trumpet Behavioral Health

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May Institute

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Aces

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The Power of Connection

Every stage of care. Stronger together

An assessment informs a plan. A plan guides a session. Session data reveals progress.
Documentation supports reimbursement. CentralReach connects the technology, people, and data behind that journey.

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Technology

Purpose-built tools for clinical care, practice management, and revenue operations—with AI assistance for time-consuming tasks.

Technology
  • 250K+ daily sessions
  • 1B+ API calls annually
  • SOC 2 and TRUSTe certified
  • 99.9% uptime
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People

Clinical and industry expertise, staff learning, and services that help your team put the platform to work.

People
  • 40+ clinicians on staff
  • 450+ CR Institute courses
  • 2.5M courses completed annually
  • 50 states served at scale
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Data

Assessment, session, operational, and financial information that helps teams understand progress and make informed decisions.

Data
  • 5B+ data points
  • 400K learners
  • 16M+ claims audited by AI annually
Explore The Care Journey

One connected journey. Four Ways to Move Forward.

Start with your priority and see how it connects to what comes next.

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Plan Treatment

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Deliver Care

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Measure Outcomes

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Grow Revenue

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Plan Treatment

Build a clear path from assessment to care.

For clinical leaders, BCBAs, intake teams, and schedulers.

Scattered assessment information, paperwork, and competing staffing needs can make it difficult to move from understanding a learner's needs to putting a plan into practice.

 

CentralReach helps teams assess skills, establish individualized goals, and coordinate the people and schedules needed to deliver care.

Woman holding a young child while speaking on the phone, with a graphic showing a call to Autism123.
Adult and child playing with colorful blocks, with an overlay showing a CentralReach skill-tracking and data collection interface.
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Deliver Care

Put the plan to work in
every session.

For RBTs, therapists, supervising clinicians, and care operations teams.

Scattered assessment information, paperwork, and competing staffing needs can make Capturing data, completing notes, and keeping everyone informed can compete with the attention each learner deserves.

 

CentralReach brings session data collection and documentation into the care team's workflow. AI-assisted note drafting gives staff a starting point to review and refine, while caregiver tools help extend learning and communication beyond the session.

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Measure Outcomes

Understand progress.
Inform what comes next.

For BCBAs, clinical directors, quality leaders, and analytics teams.

When progress information lives in different places and reports require manual assembly, understanding what is working takes more effort.

 

CentralReach helps teams track skills over time, review clinical progress, and prepare reports for clinician review. Reporting and analytics also help leaders examine operational and financial performance.

Woman reviewing progress data on a laptop, with dashboard overlays showing targets run and targets not run.
Man reviewing financial data on a laptop, with dashboard overlays showing accounts receivable aging and outstanding balances.
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Grow Revenue

Support the financial health that sustains quality care.

For billing and revenue cycle teams, finance leaders, and practice owners.

Claim errors, denied claims, and manual follow-up can consume staff capacity and delay payment for care already delivered.
 

CentralReach supports the work from claim review through collections. Teams can identify potential issues before submission, prioritize denied claims for follow-up, and draw on managed billing expertise.

See the Platform Story

Care moves forward. Context moves with it.

Follow an illustrative family through a day in the life and the
teams supporting them through the connected care journey.

WATCH THE PLATFORM VIDEO
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AI THROUGHOUT THE JOURNEY

AI Assistance. Human Expertise.

From scheduling and documentation to reporting and claim review, CentralReach's AI capabilities help teams draft, check, and organize their work. Clinicians remain responsible for clinical decisions, and staff review AI-generated drafts and flagged issues.

Explore our AI philosophy

CONNECTED WORKFLOWS IN PRACTICE

Better documentation.
A stronger next step.

Acorn Health increased same-day note completion from 68% to 92% after redesigning its documentation workflow.

92%same-day note completion

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A Clearer Picture

Your platform
questions, answered.

Unlock the full potential of your practice

Connect with us and learn how CentralReach can help you achieve better outcomes