With AI summaries built into their EMR, clinicians spend less time typing and more time treating
BASS ABA Therapy, a dedicated provider of best in class ABA services across Florida since 2003, has witnessed firsthand the evolution of the field from clinical best-practices to documentation standards. Over the last several years, growing regulatory demands and payor requirements have made note documentation more complex and time-consuming. Adding to the burden, funders no longer reimburse documentation time, resulting in increased non-billable workloads. To tackle these growing challenges, BASS has turned toward innovation. By using an all in one platform with AI powered session summaries, they were able to simplify and improve their documentation process.
Challenges Before AI Session Summaries
Before integrating AI session summaries into their daily session notes, BASS ABA faced several documentation challenges, which impacted both staff efficiency and the client experience.
Some of the most common pain points they experienced included:
- Toggling between care delivery and documentation was difficult.
- Documentation interrupted active engagement.
- New technicians felt overwhelmed by manual note processes.
- Reviewing and finalizing notes was time consuming and complex.
- Delays in session note submission were common, impacting timely billing.
Overcoming Session Note Dilemmas With AI
To reduce administrative burden on staff and improve workflows, BASS ABA adopted CR Mobile and leveraged AI powered session summaries. This strategic shift redefined session note workflows, transforming notes from a time consuming task to an efficient, integrated part of care delivery.
BASS ABA’s behavior technicians now input data throughout the session. At the end of the session, they simply generate a summary with the click of a button. They can review and edit the summary as needed, then approve it, vastly reducing the amount of time they would typically spend on session documentation.
“We’ve seen a significant reduction in average note completion time across locations in some cases, by more than 50%. That shift has allowed our teams to focus more on client care and less on paperwork.”
BCBA, Executive Director
Key Outcomes
The transition to AI boosted documentation delivered measurable improvements across the organization, including:
A Seamless Shift to Smarter Documentation
While there is often a learning curve when adopting new technologies, the team at BASS ABA experienced a seamless adoption process. They were able to transition to the new workflows without any disruption in day to day functions.
The BASS leadership team placed a particular emphasis on promoting buy-in amongst their staff before implementation. Buy-in from those using the new technology in this case, the behavior technicians was vital. As John Adelinis, BCBA and Executive Director of BASS, shared, “Ultimately, we knew that if the end users (our RBTs) saw the value, they’d buy in. And they did, pretty quickly.” Their team quickly observed the benefits of AI session summaries and was eager to embrace CR Mobile.
“Whether it’s savings that hit the bottom line or just allowing RBTs to be more focused during treatment, it’s a win.”
BCBA, Executive Director
Posted in AI, Clinical, Customer Story, Practice Management
You may also like...
Related information and stories
How Beyond Autism Services Strengthened Financial Stability with Advanced Business Insights
Beyond Autism Services, a BHCOE-accredited multidisciplinary organization, is devoted to delivering the highest quality ABA, speech, and occupational therapies. For the team behind this mission, one thing became clear-clinical excellence…
Continue Reading
CentralReach’s AI-Powered Clinical Note Solutions, CR NoteGuardAI and CR NoteDraftAI, Gain Rapid Momentum with over 100 Customers Adopting since July
The rapid momentum can be attributed to the impact the new solutions are having on clinical operations including reducing clinical note errors to under 1%, increasing note auditing to cover…
Continue Reading
Leveraging AI for Note Generation To Manage the Complexities of ABA Session Notes Compliance & Audits
Insufficient supporting documentation is one of the most common reasons for failing a healthcare payor audit. Despite the high risks associated with a failed audit, many providers struggle to navigate…
Continue Reading