Insights from 5 billion data points show 20%+ YoY growth in claims and service hours, with AI adoption now standard across care delivery.

FORT LAUDERDALE, FL, November 6, 2025 — CentralReach, a leading provider of Autism and IDD Care software for ABA, multidisciplinary, and special education, today released the semi-annual 2025 edition of its Autism and IDD Care Market Report. The report offers a comprehensive, data-driven view of industry growth and emerging trends, derived from CentralReach’s proprietary CanaryBI dataset encompassing over 5 billion clinical and financial data points.

Building on findings from the March 2025 report, this edition highlights continued double-digit growth across the industry, driven by rising prevalence rates, expanded access to services, and a growing reliance on technology to meet operational and clinical demands. Key findings include over 20% year-over-year increases in claims, service hours, and provider counts, as well as a 30% compound annual growth rate in multidisciplinary care since 2020, a trajectory expected to continue into 2026.

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This report’s findings show that artificial intelligence has become firmly rooted in the everyday fabric of care delivery, helping practices grapple with staff burnout, compliance requirements, improved RCM efficiency, and other administrative burdens. However, AI alone can’t solve all of these challenges. CentralReach continues to encourage providers to leverage data-driven insights while remembering that AI is a powerful tool, not a replacement for clinical expertise and decision-making.

“Consistent, data-driven benchmarks across key metrics are a critical input for performance improvement for providers of all sizes across the field. CentralReach’s semi-annual Autism and IDD Care Report has become the gold standard for providers, media, and others to truly understand the overall dynamics and the areas of opportunity in our field, which enables all organizations to make informed decisions that strengthen both operations and outcomes,”.
- Chris Sullens, CEO of CentralReach

He continued, “Autism and IDD care services continue to grow at an unprecedented pace, requiring providers to think differently about how they deliver, measure, and sustain quality care. Our market report gives organizations a lens into where they stand relative to the broader industry and how they can leverage data and AI responsibly to improve operations, staff efficiency, and clinical outcomes.”

Alongside the market report, CentralReach announced an industry-wide Clinical Quality Improvement Survey, conducted in collaboration with John Carroll University and led by Dr. Tom Frazier, CentralReach’s Chief Clinical Officer, and a clinical psychologist and autism researcher. The initiative represents one of the largest ABA-focused quality improvement efforts to date, with participation from over 860 Board-Certified Behavior Analysts (BCBAs) and Registered Behavior Technicians (RBTs).

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“This is the first large-scale effort of its kind in our field,” said Dr. Frazier. “It reflects a real commitment to listening to clinicians, understanding what matters most in their work, and ensuring assessment tools evolve based on data, not assumptions. The ultimate goal is to raise the bar for care quality and consistency across the ABA community.”

The findings from the survey will directly inform updates to CentralReach’s assessment tools, ensuring future iterations align even more closely with the domains and skills practitioners find most meaningful in practice.

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