From Frustrated to Future-Ready
LittleStar ABA Therapy needed a platform that could scale with their mission. Their old system was clunky and unreliable.
When they moved to CentralReach, they got more than just a reliable system; they got a partner that understood the challenges of ABA providers and helped them build for the future.
"Honestly, the biggest reason we changed was provider dissatisfaction. Our previous systems were clunky, unreliable, sometimes unavailable for hours at a time."
VP of Compliance and Training
A Smooth Transition Powered by Training
Switching systems is never simple, but CentralReach made it painless.
We’ve seen vast improvements in the timeliness of our documentation. This speaks how much more user-friendly CentralReach is.
- Lindsay Branch
She added, "I would like to recognize just how stellar the training support was from CentralReach. It far exceeded expectations.” Danyl Epperheimer, MS, BCBA, VP of Clinical Operations, echoed that sentiment: “Knowing that Celeste is a BCBA, I don’t have to change my language. She understands what I need."
Raising the Bar with NoteGuardAI
LittleStar found a powerful audit partner.
"I feel way more confident about the quality of our medical records," Lindsay explained. "NoteGuard provides us more confidence that low-quality, non-compliant notes are going to be identified versus the old approach of just hoping that the human reviewer stumbles across the notes that need correction."
Custom Audits. Real Insights.
Data That Drives Real Improvements.
Visibility That Powers Performance.
With visibility into locations, providers, and payor-specific trends, they’re better equipped to take action and drive quality.
Built for Multi-D Growth
CentralReach didn’t just solve old problems; it laid the foundation for interdisciplinary care.
"For the first time ever, all of our waiver services, our ABA, our psych services, our dayhab, everyone is in one system," said Danyl.
Now, their team delivers unified care across disciplines with a single platform. "There is so much to individualize within CentralReach that we could continue to provide the level of care which we are so adamant about," she added.
"For me, from a compliance standpoint, I think our level of risk has reduced because we have more accurate, timely, detailed, clear documentation than we did previously, which feels really good."
- Lindsay Branch
LittleStar ABA didn’t just adopt a new platform, they found a partner in growth. With CentralReach, they’ve gained the visibility, automation, and support they need to scale with confidence.
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