Practice Management Implementation Coordinator

Career Opening

The primary role of a CentralReach Practice Management Implementation Coordinator is to onboard new customers, providing them with a core foundation to use the CentralReach platform, migrate data from old systems into CentralReach, and aid in the customization of the software.

What You Will Do:
  • Build strong relationships with new clients and develop a understanding of individual custom needs
  • Ensure timely delivery of all training sessions
  • Brainstorm solutions within the CentralReach platform to adapt and enhance customer workflows
  • Migrate customer data into CentralReach via import file(s) or manual data entry projects
  • Respond to customer questions via phone, email, virtual meeting throughout the implementation project period
  • Create training materials and help guides for customers
  • Collaborate with Implementation, Sales and Operations teams to maintain a consistent awareness of the State of the Customer
  • Send out pre and post training emails to follow up with client
  • Develop and improve the training process
What We Need:
  • Tech-savvy, hands-on independent learner
  • Proficient in Excel
  • Previous trainer experience a plus
  • Positive & friendly attitude!
  • People person – Not shy to speak to a group of 1 or 100 people
  • Strong task management skills
  • Healthcare Industry experience a plus
  • Ability to travel
What You'll Get:
  • Extremely competitive salary with plenty of room for advancement
  • Work for an early-stage, private company, loaded with exceptional talent
  • Employer paid medical plan and generous PTO
  • A fully stocked snack bar, complete with coffee, tea and many healthy, organic choices
  • An opportunity to work with a friendly team of amazingly talented professionals passionate about our work environment!

Your opportunity begins with the moment you apply. If this sounds like a role you know suits your experience, personality and capabilities, please apply today. All inquiries will be treated confidentially and your resume will never go anywhere without your authorization and awareness.