The primary role of a CentralReach Practice Management Implementation Coordinator is to onboard new customers, providing them with a core foundation to use the CentralReach platform, migrate data from old systems into CentralReach, and aid in the customization of the software.
What You Will Do:
Build strong relationships with new clients and develop a understanding of individual custom needs
Ensure timely delivery of all training sessions
Brainstorm solutions within the CentralReach platform to adapt and enhance customer workflows
Migrate customer data into CentralReach via import file(s) or manual data entry projects
Respond to customer questions via phone, email, virtual meeting throughout the implementation project period
Create training materials and help guides for customers
Collaborate with Implementation, Sales and Operations teams to maintain a consistent awareness of the State of the Customer
Send out pre and post training emails to follow up with client
Develop and improve the training process
What We Need:
Tech-savvy, hands-on independent learner
Proficient in Excel
Previous trainer experience a plus
Positive & friendly attitude!
People person – Not shy to speak to a group of 1 or 100 people
Strong task management skills
Healthcare Industry experience a plus
Ability to travel
What You'll Get:
Extremely competitive salary with plenty of room for advancement
Work for an early-stage, private company, loaded with exceptional talent
Employer paid medical plan and generous PTO
A fully stocked snack bar, complete with coffee, tea and many healthy, organic choices
An opportunity to work with a friendly team of amazingly talented professionals passionate about our work environment!
Your opportunity begins with the moment you apply. If this sounds like a role you know suits your experience, personality and capabilities, please apply today. All inquiries will be treated confidentially and your resume will never go anywhere without your authorization and awareness.