Business Analyst

Career Opening

CentralReach is seeking energetic Business Analyst to add to our dynamic team. We are looking for someone who craves the opportunity to contribute to a fast-growing, small company with a hands-on executive team. Our team values feedback on business processes and software updates for users, so you can expect decisions to be made fast and improvements to be implemented often. Only exceptional, “switched-on” candidates ready to make their mark with the fastest growing therapy practice management software provider need apply!

What You Will Do:
  • Define, analyze and document best practices for CentralReach product
  • Gather best practice feedback from internal and external stakeholders
  • Understand your market and customers via research, surveys, and analysis
  • Research and analyze competitive offerings in order to inform tactical and strategic goals
  • Ability to understand and convey CentralReach software platform to multiple audiences
  • Assist the executive team in prioritizing and managing software updates in line with best practice research
  • Perform quality assurance in developing test cases
  • Collaborate with multiple teams (executive, customer support, etc) in the creation of customer-facing materials
  • Present best practices to internal and external stakeholders and encourage feedback before design production
  • Participate and engage in customer beta and release activities
  • Communicate the design and intention of specific best practices to the developers
What We Need:
  • Positive, problem solving attitude
  • Bachelors degree in healthcare of information technology field OR equivalent experience in healthcare setting
  • Maintain knowledge of healthcare workflows, best practices, industry regulations, and competitors
  • Experience with EMR or EHR or other cloud-based software (Salesforce a plus)
  • Demonstrated excellence in communication and organizational skills
  • Ability to be flexible and adaptive in an ever-changing industry with multiple competing priorities
  • Experience (or a strong desire) to work in a startup environment
  • Expert in Microsoft Excel (pivot table knowledge is a must!) and skilled using a computer to perform various duties
What You'll Get:
  • Extremely competitive salary with plenty of room for advancement
  • Work for an early-stage, private company, loaded with exceptional talent
  • Employer paid medical plan and generous PTO
  • A fully stocked snack bar, complete with coffee, tea and many healthy, organic choices
  • An opportunity to work with a friendly team of amazingly talented professionals passionate about our work environment!

Your opportunity begins with the moment you apply. If this sounds like a role you know suits your experience, personality and capabilities, please apply today. All inquiries will be treated confidentially and your resume will never go anywhere without your authorization and awareness.